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Property Management

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House Manager working on a House Manual in kitchen within a principal's estate

House Manual 101: What It Is

In the world of estate management, one document separates exceptional households from merely functional ones: the house manual. Yet surprisingly, many high-end properties operate without this critical resource, leading to operational inefficiencies, inconsistent service delivery, and unnecessary stress for both staff and family members. The most successful estates share a common trait, they maintain comprehensive, regularly updated house manuals that serve as the operational backbone of their household operations. These aren’t simple instruction booklets, but sophisticated management tools that ensure seamless service delivery regardless of staff changes, seasonal variations, or unexpected challenges. What Is a House Manual? A house manual is a comprehensive operational guide that documents every aspect of household management. Think of it

Summer Seasonal Staff

Unleash The Power of Seasonal Household Staff

As summer draws near, many successful families journey to their cherished seasonal homes. These homes, whether nestled in the Hamptons, the serene landscapes of New England, the vibrant Mid-Atlantic, or along the picturesque West Coast, become sanctuaries of relaxation and joy. The transition to these summer retreats necessitates a seamless shift, ensuring every corner is primed to welcome its residents and their esteemed guests. From maintaining an immaculate environment to ensuring the smooth operation of household tasks, the expectations are high. This is where the power of seasonal household staff comes into play, providing the ability to transform your summer abode into a true paradise. At Old State Staffing, we find staff for homes of

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The world is spinning faster every day.

Employment has changed drastically the past few years—how we work, the type of work we do, and even where we work. Yet, while the world adapts, solutions for hiring private staff seem to be stuck in the past.

 

At Old State Staffing, we believe the status quo is not enough, and that those who decide now is the time to settle will be left behind. In the face of great change, tinkering around the edges simply won’t do. Since Day 1, our approach has been built on four key principles:

1. Developing A Quality Product

We’ve built Old State Staffing from the ground up, implementing the same cutting-edge recruiting tools used by the nation’s largest family offices. Historically inaccessible to smaller clients, these tools improve the tracking and management of talent, utilize machine learning for smarter searches, and intuitively compare compensation and qualification benchmarks both regionally and nationally. This allows us to find and match families with the best candidates quicker and more efficiently than ever before.

2. Building A Great Team

We knew from the start that our team would be our greatest differentiator. That’s because our agency is composed entirely of family office professionals who know what exceptional candidates look like; because we’ve applied to, managed, and hired for each of those positions ourselves.

3. Creating Meaningful Relationships

Building and maintaining relationships is important today, more than ever before. We place immense value on our relationships, not just with our clients, but our candidates, and the community at large. We spent our “pandemic years” building partnerships with local universities, to open the doors of private staffing to recent college graduates in the most educated metropolitan area in the world.

4. Refusing To Settle

Change is inevitable, yet private staffing has historically lagged in both hiring and employment standards. We’ve always been disruptors, first to adopt AI and machine learning—ensuring smarter, faster, more accurate matches for our clients.


We know that choosing an agency is a personal decision, and we’re honored for the time you have spent considering us as a partner in your search. If you haven’t spoken to us yet, let me be the first to say that we can’t wait to introduce you to our contacts, to guide you through the hiring process, and to introduce you to the perfect candidate. We know the stakes are high, but so are the rewards. With Old State Staffing you’ll be empowered to make informed, meaningful hiring decisions, so you can continue to thrive in a world that’s spinning faster every day.

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Adam Cook
Founder & Managing Director

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